HEY, MR POSTMAN!

★ POSTAL STRIKES UPDATE ★

Due to the ongoing Royal Mail postal strikes, all orders placed on the below Royal Mail services will experience delays;

  • FREE UK Shipping
  • UK Shipping
  • UK Express
  • UK Next Day
  • Europe
  • Worldwide

If you want a quicker service, we recommend upgrading to UK Next Day or UK Express shipping to receive your order sooner. These services will be prioritised by Royal Mail on non-strike days! Orders placed with DHL Express shipping will be processed as normal.

While we will be working round the clock to ensure your orders are processed on time, all orders are still at risk of delivery delays due to on-going strike actions. We can not 100% guarantee a set delivery date so please shop early to avoid disappointment.

Please note, there will be no orders shipped or delivered on the below dates:

  • February 16th, 17th

    If you have any questions regarding delivery during these times, please drop us an email at customerservice@little-lies.com  🤘

    ★ INTERNATIONAL SERVICE UPDATE ★

    Please note, due to an ongoing cyber attack within the Royal Mail network, standard International shipments have been suspended, until the issue has been resolved. In the meantime, all International express services are still running as normal. if you have any questions regarding International shipments during this time please drop our Customer Service team an email at customerservice@little-lies.com.

     

    ★ DELIVERY OPTIONS ★

     * European and Worldwide shipping cost defined based on buyer location at checkout.

    ** UK delivery to the following postcodes is guaranteed by 5.30pm instead of 1pm. - Due to current Royal Mail Strike action, this service is not Guaranteed - see details at the top of page for more information

    AB30 - 39, AB41 - 45, AB51 - 56​,  HS1, HS3 - 9​, IV21 - 28, IV40 - 49, IV51 - 56, KA27, KA28​, KW1 - 3, KW5 - 15, KW16 (Stromnes town only), PA20 (0&9)​, PA28 - 38, PA41 - 49, PA76, PA77​, PH15, PH17 - 26, PH31 - 40, PH49, PH50, ZE1​ ​

    UK delivery to the following postcodes is guaranteed in two working days by 5.30pm

    HS2​, PA60 - 75, PA78​, ZE2, ZE3​ ​

    UK delivery to the following postcodes is guaranteed in three working days by 5.30pm

    KW16 – non town, KW17​, PH30, PH41 - 44​

    Some businesses will not accept Saturday deliveries. Please bear this in mind if postage is to a work address.

    Saturday delivery to Herm, Sark and Alderney cannot be guaranteed.

    Our couriers issue updates on your parcel's journey. please ensure that you input your correct email address and mobile phone number to allow you full control of your delivery.

    All Next Day orders will be delivered the next day when ordered before noon Monday to Friday. Next Day orders placed on Saturdays will be delivered the following Tuesday.

    Our couriers do not operate on bank holidays so orders will not ship on these days.

    Please note that we do not ship to PO boxes.  

    For all other enquiries, please email us at customerservice@little-lies.com

     

    BREXIT UPDATE

    We're still shipping worldwide from the UK as normal, however, please note that due to Brexit customs fees are possible.

    Any customs fees are the responsibility of the customer and will not be reimbursed by Little Lies. Please check with your local mail service for information on what fees you may incur.

    International returns will continue to be accepted. If the return is due to a defective or damaged item, this will be free of charge. You will be required to meet the costs of all other returns, this includes postage, transport, and any associated import or customs costs where applicable.

    Please email us at customerservice@little-lies.com if you have any questions regarding shipping to EU countries in relation to Brexit.